Managed Services
A genuine customer-vendor partnership model, measured on ROI.
What it solves
Outsourced operations usually fail on incentives: the supplier is paid for tickets closed, not for systems that stop generating tickets. IT Heritages frames this practice as a partnership aimed at return on investment, covering continuous surveillance and the governance around it rather than reactive support alone.
What's included
- Managed services
- Network surveillance
- Performance monitoring
- Troubleshooting
- Operations management
- Network monitoring
- Information governance
Source: Professional Services.
Related industries
Talk to an engineer about managed services.
CCIE, MSCP and CTS-certified. Offices in Islamabad, Lahore and Coventry, UK.